Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") form a legally binding agreement between you ("Customer", "User", "you") and Squotex ("Company", "we", "us", or "our") concerning your access to and use of our website and our software-as-a-service dynamic quoting platform (the "Service"). By accessing, registering for, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you are expressly prohibited from using the Service and must discontinue use immediately.

2. B2B Service Agreement & Eligibility

Squotex provides a business-to-business (B2B) service designed exclusively for commercial entities and independent contractors operating in the cleaning industry. By registering for an account, you represent and warrant that: (1) you are at least 18 years of age; (2) you have the legal capacity and authority to bind your business entity to these Terms; and (3) you are purchasing the Service for commercial business purposes and not for personal, family, or household use.

3. Subscriptions, Renewals, and Payment

• Billing: The Service is offered on a subscription basis (e.g., monthly, quarterly, or annually). By providing a payment method, you expressly authorize us (through our third-party payment processor, Stripe) to charge the applicable subscription fees on a recurring basis.
• Renewals: Your subscription will automatically renew at the end of each billing cycle unless you cancel your subscription prior to the renewal date through your dashboard settings.
• No Refunds: ALL PURCHASES ARE FINAL AND NON-REFUNDABLE. We do not provide refunds or credits for any partial-month subscription periods or unused Service time.
• Taxes: Subscription fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. You are responsible for payment of all such taxes (excluding taxes based on our net income).

4. Acceptable Use and Restrictions

You agree not to engage in any of the following prohibited activities:

• Copying, modifying, translating, reverse engineering, decompiling, or disassembling the Service, its widget, or its pricing algorithms.
• Using automated systems (e.g., bots, spiders, scrapers) to extract data or access the Service without our express written permission.
• Using the Service for any illegal or unauthorized purpose, or in violation of any local, state, national, or international law.
• Licensing, selling, renting, leasing, assigning, or otherwise commercially exploiting the Service to third parties outside of its intended widget functionality on your owned websites.
• Attempting to bypass any measures of the Service designed to prevent or restrict access, or attempting to interfere with the proper working of the Service infrastructure.

5. Intellectual Property Rights

Unless otherwise indicated, the Service is our proprietary property, and all source code, databases, functionality, software, website designs, algorithms, text, and graphics (collectively, the "Content") and the trademarks and logos contained therein are owned or controlled by us, and are protected by United States copyright and trademark laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service strictly in accordance with these Terms. You retain full ownership and intellectual property rights in any data or content you upload to the Service.

6. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SQUOTEX EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT GUARANTEE THAT ANY QUOTES OR PRICING GENERATED BY THE SERVICE WILL RESULT IN ACTUAL SALES OR REVENUE FOR YOUR BUSINESS.

7. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SQUOTEX, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE TWELVE (12) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

8. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your use of the Service; (2) a breach of these Terms; (3) any breach of your representations and warranties; (4) your violation of the rights of a third party, including but not limited to intellectual property or privacy rights of your end-users; or (5) any overt harmful act toward any other user of the Service.

9. Dispute Resolution: Binding Arbitration & Class Action Waiver

Please read this section carefully, as it affects your legal rights:

• Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration in Delaware before one arbitrator. The arbitration shall be administered by the American Arbitration Association (AAA) pursuant to its Commercial Arbitration Rules.
• Class Action Waiver: YOU AND SQUOTEX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
• Exceptions: Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Service, or intellectual property infringement.

10. Governing Law

These Terms and your use of the Service are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

11. Modifications to Terms

We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms, and in the case of material changes, we may notify you via email or a prominent notice in your dashboard. Your continued use of the Service after the revised Terms have become effective indicates that you have read, understood, and agreed to the current version of these Terms.

12. Contact Us

In order to resolve a complaint regarding the Service or to receive further information regarding use of the Service, please contact us using the email provided in the footer of our website.